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When will my order ship? Generally, within 3-5 business days. US customers will receive an email with tracking information. If you purchased access to an eCourse, you should immediately recieve an email with instructions for accessing. If you pay with a PayPal eCheck, shipping and eCourse access will be delayed until the check has cleared (which can take up to 7 business days). Thank you so much for your patience.

How can I pay for my order? At this time, I use Paypal for all transactions.

I will be asleep/at work/very busy during your MAKE29 launch! Will you reserve an item for me? I am so sorry, but no. To be fair, I cannot reserve or sell items in advance. I change the launch time of each MAKE29 edition to give different time zones a chance to shop right away. Time annoucements will be made at least 48 hours in advance of launch. I have had many people ask friends or family members to snag one for them. :)

Do you have a max quanity that I can purchase? Yes, because I sell many limited editions and I would love for as many people as possible to get their hands on one, you may only buy up to five of any single item. Thanks so much!

What's the deal with tax? If your order is shipping to a California residence you will automatically be charged sales tax at checkout.

I forgot to apply my coupon code! Will you refund me the discount? Oh, man! I am sorry. Your coupon code must be used at checkout when you make your purchase. Due to time constraints, I cannot go back and manually apply it to refund your discount. If you missed your chance to use it, save it for your next order or consider passing it on to a friend!

My coupon code didn't work! Oh, man! I am sorry, email me - :)

My order arrived and there is a problem with it! Oh no! I apologize for the mistake. Please get in touch with me via email ( and I'll make it right immediately.

How can I stay up to date on new product releases? Subscribe to my newsletter or follow my blog.

I left something off my order by accident! Can I add it? Maybe! Email me ( and if your order has not yet shipped, we can work it out.

I am a retailer. Can I purchase your products wholesale? At this time, no.

Shipping rates are pre-determined based on item weight and will be calculated after you have added items to your cart. To see the shipping cost, select your country, type your zip code and press the update button in your cart. All orders will ship via USPS mail. Please allow 5 business days for your order to ship.

Thank you so much for your patience.